Privacy Policy
Effective Date: 01/09/2025
At A2Z Services, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, whether as a client, customer, or service provider. By using our platform, you agree to the terms described in this Privacy Policy.
1. Introduction
Welcome to A2Z Services ("we," "our," "us"). We are a service aggregator platform that connects customers with various service providers. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile application, and related services (collectively, the "Services").
2. Information We Collect
We collect information to provide and improve our Services. The types of information we collect include:
A. Information You Provide Directly:
- Personal Information: Your name, email address, phone number, and physical address when you create an account, request a service, or contact us.
- Payment Information: Payment details such as credit/debit card numbers (processed securely by third-party gateways; not stored by us).
- Service-Related Information: Service requests, preferences, and feedback.
B. Information We Collect Automatically:
- Device Information: IP address, device type, operating system, and unique identifiers.
- Usage Information: Pages visited, services viewed, session duration, and search queries.
- Location Information: With your consent, we may collect location details to connect you with nearby service providers.
- Service Provider Data: Business details, license/registration info, performance metrics, and payment details.
3. How We Use Your Information
- To connect you with service providers and manage your requests.
- To improve services and develop new features.
- To communicate service confirmations, updates, and marketing (with consent).
- To ensure security and prevent fraud.
- To enforce our Terms of Service and policies.
4. How We Share Your Information
- With Service Providers: Sharing necessary details to fulfill service requests.
- With Third-Party Vendors: For payment processing, data analysis, marketing, and support.
- For Legal & Safety: If required to comply with law or prevent harm.
- Business Transfers: In case of mergers, acquisitions, or sales.
We do not sell your personal information to third parties.
5. Your Choices and Rights
- Access and update your data via account settings.
- Opt-out of marketing communications.
- Request deletion of your data (subject to legal obligations).
Requests can be made by contacting us at support@mya2zservices.in.
6. Cookies & Tracking
We use cookies and similar technologies to:
- Enhance site functionality and experience.
- Analyze trends and performance.
- Show relevant offers.
7. Data Security
We apply technical and organizational measures like encryption and firewalls to protect your information. Still, no system is 100% secure.
8. Data Retention
We retain your personal data only as long as necessary for service delivery, compliance, or disputes.
9. Children's Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect their data. If you believe we have, please contact us.
10. Changes/Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.
11. Contact US
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
A2Z Services
Bangalore, India
📧 Email: support@mya2zservices.in
📞 Phone: 9113001448